Introducing the New Stip AI

Scritto da:

Alice Felci CMO

After 6 years of leading innovation in Gen Artificial Intelligence dedicated to customer service, Stip AI unveils its transformation. Here is a tour of why and how

For the last six years, we’ve been exploring the ins and outs of AI-driven customer service. We are ready to reveal the results of our hard work. Stip AI is thrilled to announce a big rebrand, and we can’t wait to show you what’s been going on behind the scenes.

Starting out in Italy, our Gen AI was built to revolutionize customer service

This pursuit of technological excellence pushed us to the forefront of the customer care AI scene, setting a high standard right from day one.

“2023 marked a pivotal year for Stip AI. Our rebranding echoes our mission of tailoring adaptable AI solutions for every need, seamlessly blending into the customer journey. We want to lead the charge in customer engagement and operational excellence.”
Edoardo Vallebella CEO of Stip AI

Remaining True to Our Human-Centric Roots

We changed face, but not our core values.

We believe AI is a powerful ally capable of enhancing human capabilities and ensuring business success. Inspired by the idea of a world where customer service sparks joy, our vision is embedded in our daily operations. 

Supported by experience and irreplaceable human skills, artificial intelligence becomes a powerful force for positive change. We believe in a collaborative approach and aim to bridge the gap between cutting-edge technology and human skills, for a world of unlimited possibilities. Our values have shaped our approach, fostering a culture of trust, impact, and ethical AI usage.

Crafting Tailored AI Solutions for Every Business Need

Stip AI is armed with over 15 carefully crafted AI models, refined over years of collaboration with top Italian companies. We empower businesses with a seamless integration and rapid setup and with our extensive and unique customization options. 

Like pieces of a puzzle, each model can fit into any phase of the customer service process. Each company can create its own AI package using Stip AI models, in line with its needs and without conditioning internal processes.

“After years of hard work, we realized our solution had to be flexible to fit all our clients’ diverse needs, our IT and AI teams have created and improved more than 15 AI models, each one for a different part of the customer service process.”
Fabrizio Aiello, COO of Stip AI

Enhancing the Omnichannel Experience

Stip AI is suitable for all channels and is integrable at every step of the incoming request management process. We recently introduced the possibility for companies to use AI on the voice channel, enabling the end customer to experience a fully omnichannel, fast, and gratifying experience.

Stip AI ensures a smooth and cohesive customer journey across all channels, driving satisfaction and loyalty.

Seamless Integration Across Channels

Our focus on personalized AI solutions, quality, adaptability, and smooth integration positions us as a significant player in customer service AI.

By seamlessly integrating AI into every step of the customer service journey, Stip AI enables companies to optimize their operations and deliver exceptional service to their customers. 

The swift setup and integration timelines boost deployment efficiency, allowing clients to leverage the capabilities of Stip AI within just two weeks.

Experiencing Exponential Growth

Across various sectors including retail, finance, food and beverage, as well as mobility and transport logistics, many companies are opting to transform their customer service operations with Stip AI. Renowned among major Italian companies, Stip AI is valued for its dedication to streamlining operations and ensuring customer satisfaction.

In just a year, Stip AI has handled over 1 million customer service requests, proving ourselves as the go-to solution for businesses looking to improve customer care, save costs, and keep customers happy.

Empowering European Expansion with an International Team

Exciting times are ahead for Stip AI. We’re set to expand into new markets and make our mark in Europe. With our multilingual features, we’re ready to take on the big players in global AI while solidifying our expertise in the tech scene.

“Our team’s growth, office relocation, and international hires demonstrate our ambitions, we’re excited about Stip AI’s progress and dedicated to enhancing our tech expertise and team spirit.”
Edoardo Vallebella CEO of Stip AI

Human Connection Above All Else

As our technology continues to push boundaries, we always put people first. The Stip AI connector,  inspired by real customer stories, represents the deep connection between our clients and their customers, making interactions easy and enjoyable.

As we move forward, our dedication to fostering strong connections and empowering businesses to provide exceptional customer experiences remains constant.

Step into the world of Stip AI and explore the future of customer service.

Ready to revolutionize your customer service?

About Stip AI 

Stip AI is a leading provider of AI-driven solutions that revolutionize customer service operations. Through innovative AI-powered solutions, Stip AI optimizes customer service operations, delivering efficient and personalized interactions while cutting down on customer care expenses.